Privacy Policy
Your privacy matters to us. We're committed to protecting your personal information and being transparent about how we collect, use, and safeguard your data.
Who We Are
MivoraLink is a financial analysis and education company based in Australia. We provide industry financial analysis, educational resources, and professional development programs to individuals and businesses seeking to enhance their financial knowledge and analytical skills.
This privacy policy explains how we handle your personal information when you visit our website, use our services, or interact with us. It applies to all information we collect through our website mivoralink.com and related services.
Information We Collect
We collect information in several ways to provide you with our services and improve your experience with us.
Information You Provide Directly
- Contact information including name, email address, and phone number
- Educational background and professional experience details
- Course enrollment and payment information
- Communication preferences and feedback
- Content you submit through forms, surveys, or course materials
Information We Collect Automatically
- Website usage data including pages visited and time spent
- Device information such as browser type and operating system
- IP address and general location information
- Cookies and similar tracking technologies
How We Use Your Information
We use your personal information for legitimate business purposes and with your consent where required by law.
| Purpose | Information Used | Legal Basis |
|---|---|---|
| Course delivery and administration | Contact details, educational background | Contract performance |
| Communication about services | Name, email address | Legitimate interest |
| Website improvement | Usage data, cookies | Legitimate interest |
| Marketing communications | Contact information, preferences | Consent |
Information Sharing and Disclosure
We don't sell your personal information to third parties. We may share your information in specific circumstances:
- With service providers who help us deliver our courses and maintain our website
- When required by law or to protect our legal rights
- With your explicit consent for specific purposes
- In connection with a business transfer or acquisition
All third-party service providers are carefully vetted and required to maintain the same level of data protection that we provide. They can only use your information for the specific services they provide to us.
Your Privacy Rights
Under Australian Privacy Principles and applicable privacy laws, you have several rights regarding your personal information:
Access Your Data
Request a copy of the personal information we hold about you, including how we've used it.
Correct Information
Ask us to update or correct any inaccurate or incomplete personal information.
Delete Your Data
Request deletion of your personal information, subject to legal and contractual requirements.
Withdraw Consent
Withdraw your consent for marketing communications or other consent-based processing.
To exercise these rights, please contact us using the details provided at the end of this policy. We'll respond to your request within 30 days and may need to verify your identity before processing your request.
Data Security and Retention
We take data security seriously and implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.
Security Measures
- Encrypted data transmission using SSL/TLS protocols
- Secure data storage with access controls and monitoring
- Regular security assessments and updates
- Staff training on data protection and security practices
- Incident response procedures for potential security breaches
Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected:
- Course-related information: 7 years after course completion
- Marketing communications: Until you unsubscribe or withdraw consent
- Website analytics: 26 months from collection
- Financial records: 7 years as required by Australian law
International Data Transfers
Some of our service providers may be located outside Australia. When we transfer your personal information internationally, we ensure appropriate safeguards are in place:
- Transfers only to countries with adequate privacy protections
- Contractual agreements requiring equivalent data protection standards
- Regular monitoring of international service providers' compliance
We'll notify you if we need to transfer your data to a country without adequate privacy protections and will seek your consent where required.
Cookies and Tracking
Our website uses cookies and similar technologies to improve your experience and understand how our site is used. You can control cookie settings through your browser preferences.
Types of Cookies We Use
- Essential cookies required for website functionality
- Analytics cookies to understand site usage and performance
- Preference cookies to remember your settings and choices
Most browsers allow you to refuse cookies or alert you when cookies are being sent. However, disabling cookies may affect your ability to use certain features of our website.
Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we'll notify you by:
- Posting the updated policy on our website with a new effective date
- Sending email notifications to registered users about material changes
- Providing prominent notice on our website for substantial modifications
We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact Us About Privacy
If you have questions about this privacy policy, want to
exercise your privacy rights, or have concerns about how we handle your personal
information, please contact us:
MivoraLink
946 High St, Reservoir VIC 3073, Australia
Phone: +61352250890
Email: info@mivoralink.com
We aim to respond to all privacy inquiries within 5 business days and will work with you to
resolve any concerns about your personal information.